Support
Need help, found a bug, or have a suggestion? Email support@deepdarkabyss.com. Please include your device, its OS version, the tool you were using, and what you expected to happen. A screenshot or the copied results help a lot.
Help in the app
Every tool has its own help. Tap ? in the tool's header. Getting Started, Lantern Pro, Shortcuts and Settings are covered in Help as well.
Common questions
Local network tools find nothing. Lantern needs Local Network access. On iPhone and iPad, go to Settings → Privacy & Security → Local Network and turn on Lantern. On Mac, go to System Settings → Privacy & Security → Local Network.
Wi-Fi details are missing on iPhone or iPad. iOS only reveals the Wi-Fi network name to apps with location permission. Allow location for Lantern while using the app.
Spamhaus shows as unavailable in Blacklist Check. Spamhaus refuses queries sent through public DNS resolvers. Add a free Spamhaus DQS key in Lantern's Settings.
SMTP tests can't reach port 25. Many home and mobile networks block outgoing port 25. Try from another network, or test port 587 or 465.
Restoring Lantern Pro. Lantern Pro is a one-time purchase that covers iPhone, iPad and Mac. To restore it, go to Settings → Lantern Pro → Restore Purchases, signed in with the same Apple Account you bought it with.
Some tools are Mac only. Tools that need system access iOS doesn't allow are Mac only: WiFi Analyzer, Routing Table, ARP Cache, IPv6 Network Neighbors, Connection Monitor, Network Connection Endpoints, ARP Ping, Live Traffic Blacklist Monitor, Packet Generator and Packet Flooder. SSH Client is on iPhone and iPad.
Privacy
See the Privacy Policy.